Frequently asked questions and answers
FAQ
Here you will find an overview of frequently asked questions and answers. If you have another question, please use our contact form or our live chat.
Is shipping free?
Shipping within Germany is free for orders over 50 euros.
Who is behind Soundmaster-HiFi.com
CMK Versand is behind Soundmaster-HiFi.com. We have been an established Soundmaster specialist dealer for over 14 years and ship worldwide. We have received over 12,000 positive reviews on Amazon alone. In our new online shop at www.soundmaster-hifi.com you will find the largest selection of Soundmaster items at unbeatable prices and offers. Thanks to our lightning shipping, the item will be with you in just 1-2 days.
Do I have a guarantee on my item?
Every Soundmaster item comes with a 2-year warranty. This means that if your item is defective, we will replace it free of charge and easily.
Where can I get a return label?
You can request a return label by email at kundenservice@cmk-versand.de
